Overview of the Agreement

Christopher and Jennifer McShane owned a home in Miami. They hired Elite Innovation Construction to replace their roof. The contractor agreed to supply all labor and materials and to comply with building permits. The McShanes paid in full. Despite that, the roofing permit remained open.

What Went Wrong

Elite Innovation claimed the project was complete. But soon after, the roof began to leak. Further inspection revealed that the work was incomplete and improperly done. It failed to meet industry standards and violated permit terms. The McShanes notified the contractor and its insurer. Though Elite promised repairs, it abandoned the project and ceased communication.

Consequences for the Homeowners

The leaking roof caused water damage to the home’s interior. Mold concerns emerged. The McShanes lost use of parts of their home and felt unsafe living there. Their peace, comfort, and health were affect