Case Background

Madeline Machin filed a negligence lawsuit in Orange County, Florida, against JPMorgan Chase Bank and an unidentified employee. On June 14, 2019, she visited the Chase Bank branch at 8184 Lee Vista Boulevard as an account holder and invitee. The teller stations in the branch used roll-up metal security devices. During her visit, one such device allegedly caused the incident that led to her injuries.

Cause

According to the complaint, after completing her transaction, a Chase Bank employee—referred to as John Doe—negligently triggered the roll-up metal security screen. While still at the counter, Machin was struck on the head and neck by the device. She claimed the employee activated the equipment carelessly and that the bank was responsible for this unsafe action. The lawsuit further stated the employee was acting within the scope of employment when the incident occurred.

Injury

Machin suffered physical injuries to her head an