The Purchase and the Problems

On December 22, 2019, Noriko Onishi bought a new 2019 Honda HRV in Fresno, California. The vehicle came with a written warranty from American Honda Motor Co., Inc. She used the car primarily for personal and household needs.

But from the beginning, the vehicle showed serious defects. Problems emerged in the engine, electrical systems, emissions, and suspension. These issues continued despite multiple repair visits. American Honda’s warranty obligations became central to what followed.

Repeated Repairs, No Resolution

Over time, Onishi brought the vehicle to authorized service centers. Despite several attempts, the issues remained. She claimed American Honda failed to fix the car within 30 days or a reasonable time. The company did not offer a refund or replacement.

As the problems persisted, Onishi decided to revoke her acceptance of the car. She alleged that the defects substantially impaired its use, safet